The 2-Step Pro V2 reset feature allows you to restart your account after it becomes breached. This provides flexibility and allows you to continue from the stage you previously reached instead of always starting from the beginning.
Resets are available for Phase 1, Phase 2, and Funded accounts, with pricing depending on the stage of the account. The further the account has progressed, the higher the reset price, because you are able to bypass earlier phases of the evaluation.
Reset window: a reset can only be requested after an account has been breached and must be completed within 14 days of the breach. Funded accounts that have received an approved payout are not eligible for a reset.
Reset Availability
Account Stage | Result After Reset |
Phase 1 | New Phase 1 account |
Phase 2 | New Phase 2 account |
Funded | New funded account (not available if the account has received an approved payout) |
Once breached, the account becomes inactive and trading is no longer possible until the reset is completed.
How Resets Work by Phase
Reset Type | What Happens | Pricing |
Phase 1 Reset | You receive a new Phase 1 account and restart from the beginning of Phase 1 | Lowest priced reset option |
Phase 2 Reset | You receive a new Phase 2 account. Phase 1 does not need to be completed again; you continue directly from Phase 2 | Slightly higher than a Phase 1 reset, because it skips Phase 1 |
Funded Reset | You receive a new funded account. Both Phase 1 and Phase 2 are skipped and trading can resume immediately on the funded stage | Higher than challenge resets, because both evaluation phases are bypassed |
Note: funded accounts that have received an approved payout are not eligible for a funded reset.
2-Step Pro V2 Reset Fees
Account Size | Phase 1 Reset | Phase 2 Reset | Funded Reset |
$5K | $25 | $84 | $182 |
$10K | $73 | $243 | $527 |
$25K | $95 | $315 | $683 |
$50K | $196 | $654 | $1,417 |
$100K | $293 | $975 | $2,113 |
$150K | $466 | $1,554 | $3,367 |
$300K | $755 | $2,517 | $5,454 |
When a Reset Can Be Used
A reset may be used when an account becomes breached, for example due to:
Maximum drawdown breach
Daily loss limit breach
Max soft breach limit
Once breached, trading is disabled on the account until it is reset.
What Happens During a Reset
When a reset is applied:
A new fresh account is created
The starting balance resets to the original amount
Equity and drawdown levels reset
Profit progress resets to zero
All rules and parameters return to default
The new account will start at the same stage that was reset.
Important Notes
Resets do not act as refunds
Resetting an account does not change trading rules
Phase resets allow you to restart from the same stage you breached
Funded resets allow you to skip both evaluation phases
Reset availability does not guarantee successful completion of the program
Resets can be done within 14 days of breaching the account
Funded accounts with an approved payout are not eligible for a reset
Any purchased add-ons will not carry over to the reset account
How to Reset Your Account
Step 1: Go to your dashboard. Log in to your dashboard and click on the failed account you want to reset.
Step 2: Select "Reset Account". In the account metrics, you will see the "Reset Account" button. Click on it to proceed.
Step 3: Confirm the reset. After clicking the reset button, a pop-up message will appear. Click "Reset Account Now" to confirm.
Step 4: Complete the checkout. Once confirmed, you will be redirected to the checkout page to complete the payment process.
For any questions or assistance, feel free to contact our support team at [email protected].