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How to reset my NOVA account

If you would like to reset your NOVA account, please follow the step-by-step guide below:

Written by Arjie

Step 1: Go to Your Dashboard

  • Log in to your dashboard and click on the failed account you want to reset.

Step 2: Select “Reset Account”

  • In the account metrics, you will see the “Reset Account” button.
    Click on it to proceed.

Step 3: Confirm the Reset

  • After clicking the reset button, a pop-up message will appear.

  • Click “Reset Account Now” to confirm.

Step 4: Complete the Checkout

  • Once confirmed, you'll be redirected to the checkout page to complete the payment process.


Learn More About the NOVA Reset Policy

To understand how the NOVA Reset Policy works, please click the button below for full details.


For any questions or assistance, feel free to contact our support team at [email protected]

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