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Troubleshooting Issues with Copiers, EA's, and SL not being Placed on Trades
Troubleshooting Issues with Copiers, EA's, and SL not being Placed on Trades
Todd Hodges avatar
Written by Todd Hodges
Updated over 3 months ago

Troubleshooting Issues with Copiers, Expert Advisors (EAs), and Stop-Loss Placement

Copiers and EAs:

If you are using a trade copier or EA to manage your trades, there may be instances where trades are not copied instantaneously. This delay can trigger our No Stop-Loss (SL) rule, which may prevent trades from being placed properly.


Steps to Troubleshoot:

  1. Check Copier Performance:

    • Log in to the backend of your copier to ensure trades are being copied in real-time. If you notice delays, there are steps you can take to improve the process.

  2. Ensure Immediate Execution:

    • Make sure that the copier is copying Stop-Loss (SL) and Take-Profit (TP) orders instantly to avoid triggering rule violations.

  3. Set Your TOT Account as the Master Account:

    • Ensure the EA you’re using is executing the Stop-Loss when the trade is placed on your Top One Trader (TOT) account, making it your master account for more precise execution.

  4. Consider Upgrading to the "No Stop-Loss" Option:

    • If you experience delays in copying trades from other accounts, consider upgrading to the No Stop-Loss add-on, especially if you're working with different brokers where trade feed delays may occur.


Recommendation:

If you plan to use a trade copier, we highly recommend adding the "No Stop-Loss" add-on to your account when making your purchase to avoid issues caused by trade execution delays.

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